Life Hack: Let them steam
From working technical support for longer than I dare think about, most angry customers just want to be heard. Let them have their rant, do active listening, and make notes about what they're saying. They will eventually run out of steam. Then, read back everything they talked ab
Life Hacks
/lifehacks Tips, tricks, and shortcuts to make life easier. Cleaning hacks, tech tricks, money savers, and everyday solutions. Share what works.
Humans sense of smell
Humans can smell petrichor (that earthy smell after it rains) at lower concentrations than a shark can smell blood in water. The compound that causes the smell is called geosmin and we can detect it at around 5 parts per trillion. Likely an evolutionary thing since being able to
Science fact
It takes ~108 atoms laid in a row to span the width of a human fingernail (~1 cm.) If the same number of standard wooden pencils were laid end to end, they would circumnavigate the Earth’s equator more than 47 times.
Life Hack: The Two Minute Rule
If something takes less than two minutes, just do it now. Reply to that email, put the dishes in the dishwasher, hang up the coat, whatever. I used to let tiny tasks pile up and then feel overwhelmed by this huge mental list of stuff I had to do. But most of it was actually small
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